Strategic Overview
Director of Product Management and IT Operations at Self Bill Pro is a leadership opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term technology vision. Product Development: Lead the product development…
The role is listed for Worldwide with remote working arrangement, giving candidates the practical context needed to assess fit before applying. Relevant signals in the listing include product manager, exec, infosec, technical.
Key information at a glance
About This Role
Self Bill Pro is a rapidly growing startup dedicated to solving one of the most persistent challenges in the employee benefits ecosystem: the complexity of monthly benefits billing.
We provide a tech-enabled service where our dedicated team leverages proprietary software to eliminate the administrative burdens of manual invoice audits and costly billing errors.
Our mission is to streamline this critical operation, freeing up employers, brokers, and carriers to focus on their strategic priorities.
Key Responsibilities & Objectives
- Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term technology vision.
- Product Development: Lead the product development lifecycle from ideation to launch, including gathering and analyzing user feedback, writing detailed user stories and specifications, and collaborating with our offshore software development team.
- Technical Oversight: Provide technical oversight and guidance to the development team on product features, enhancements, and operational issues.
- Compliance & Security: Ensure compliance with security standards (e.g., SOC 2, HIPAA) and best practices, working to protect the organizationâs data and systems.
Required Qualifications & Candidate Blueprint
- Extensive experience in a product management role, with a strong background in software development and project management.
- Direct experience in the employee benefits or benefits administration technology space is a must.
- Proven ability to think creatively about building software solutions and features that solve complex, real-world problems.
Salary & Benefits
Published compensation: $130,000 – $160,000
- Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term technology vision.
Salary Benchmark
This role’s published compensation is compared with current employer-disclosed salary ranges for the same role at the Director level in the same currency.
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Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
About Self Bill Pro:
Self Bill Pro is a rapidly growing startup dedicated to solving one of the most persistent challenges in the employee benefits ecosystem: the complexity of monthly benefits billing. We provide a tech-enabled service where our dedicated team leverages proprietary software to eliminate the administrative burdens of manual invoice audits and costly billing errors. Our mission is to streamline this critical operation, freeing up employers, brokers, and carriers to focus on their strategic priorities.
About the Role: Compensation - $130,000 - 160,000
We are seeking a highly motivated and experienced Director of Product Management and IT Operations to lead the strategic direction and operational execution of our proprietary software platform. This is a critical leadership role that requires a unique blend of product management expertise, technical acumen, and operational leadership. You will be responsible for defining and driving the product roadmap while also ensuring the stability and security of our IT infrastructure and systems.
Reports to: Chief Operating Officer
Key Responsibilities:
Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term technology vision.
Product Development: Lead the product development lifecycle from ideation to launch, including gathering and analyzing user feedback, writing detailed user stories and specifications, and collaborating with our offshore software development team.
Technical Oversight: Provide technical oversight and guidance to the development team on product features, enhancements, and operational issues.
Compliance & Security: Ensure compliance with security standards (e.g., SOC 2, HIPAA) and best practices, working to protect the organizationâs data and systems.
Stakeholder Management: Effectively communicate with and manage relationships with various stakeholders, including customers, investors, and internal teams to gather requirements, test ideas, and communicate product progress.
Cross-functional Collaboration: Work closely with the stateside operational team to field feedback and translate business needs into technical requirements.
IT Operations & Helpdesk: Oversee day-to-day IT operations, including helpdesk support and quick resolution of operational issues and hotfixes as new employees are onboarded.
Extensive experience in a product management role, with a strong background in software development and project management.
Direct experience in the employee benefits or benefits administration technology space is a must.
Proven ability to think creatively about building software solutions and features that solve complex, real-world problems.
Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders.
Experience managing and collaborating with a global or offshore development team.
Practical knowledge of IT operations, helpdesk support, and cybersecurity principles.
Familiarity with SOC 2 and HIPAA compliance requirements is highly desirable.
A natural leader with the ability to inspire and motivate a team, foster a positive work environment, and manage a high-volume workload in a fast-paced environment.
Why Join Us? At Self Bill Pro, youâll join a collaborative and ambitious team dedicated to transforming outdated processes through smart, scalable technology. As a key leader in a rapidly growing organization, you will have a direct impact on our product, our clients, and our future. If you are a highly motivated individual with a passion for technology, data, and making a tangible difference in the employee benefits landscape, we encourage you to apply!
Equal Opportunity Self Bill Pro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
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Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This leadership opening is a useful opportunity for candidates whose experience matches product manager, exec, infosec, technical. Its strongest career signal is the scope of the work itself — particularly Product Leadership: Partner with our global product manager to define, prioritize, and manage the product roadmap, ensuring it aligns with overall business objectives and our long-term technology vision. — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground product manager, exec, infosec, technical, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.