Strategic Overview
Head of Warehouse Operations, Carrier Partnerships at Spreetail is a leadership opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Hold the carrier partner accountable to contracted SLAs and KPIs by monitoring performance, conducting structured reviews, and tracking corrective actions for any identified gaps. Serve as the primary liaison between the partner and Spreetail’s central…
The role is listed for Berlin with on-site working arrangement, giving candidates the practical context needed to assess fit before applying. Relevant signals in the listing include Marketplace Fulfillment, Platform Services Marketplace Fulfillment.
Key information at a glance
About This Role
Spreetail is seeking a hands-on Head of Warehouse Operations, Carrier Partnerships to serve as our on-site leadership representative at our Berlin fulfilment centre, with additional oversight of our Rheine/Düsseldorf facility. In this role, you will act as the key link between our on-site operations partners—who execute day-to-day warehouse activities—and Spreetail’s central functions. If you have deep warehouse…
How you will achieve success in this role:
What experiences will help you in this role:
Key Responsibilities & Objectives
- Hold the carrier partner accountable to contracted SLAs and KPIs by monitoring performance, conducting structured reviews, and tracking corrective actions for any identified gaps.
- Serve as the primary liaison between the partner and Spreetail’s central functions (Technology, Transportation, Account Management), translating strategic requirements into clear operational instructions.
- Ensure strict adherence to Spreetail’s Standard Operating Procedures (SOPs), acting as the lead point of contact for rolling out system updates, new SOPs, or new client onboarding.
- Produce regular operational reports for internal stakeholders and analyze WMS data to track metrics like on-time shipment (OTS), order accuracy, and inbound receive performance.
Required Qualifications & Candidate Blueprint
- Demonstrated hands-on experience coordinating core warehouse workflows (inbound, outbound, returns) with exposure to both B2B and B2C fulfilment environments.
- Clear, confident communication skills with a proven track record of holding external stakeholders accountable while maintaining productive, collaborative working relationships.
- Bachelor's degree in Logistics, Supply Chain, Business, or equivalent practical experience (certifications such as APICS, Six Sigma, or IOSH are a plus).
Salary & Benefits
Published compensation: EUR 80,000 – 100,000 per year
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
Spreetail is seeking a hands-on Head of Warehouse Operations, Carrier Partnerships to serve as our on-site leadership representative at our Berlin fulfilment centre, with additional oversight of our Rheine/Düsseldorf facility. In this role, you will act as the key link between our on-site operations partners—who execute day-to-day warehouse activities—and Spreetail’s central functions. If you have deep warehouse management experience, a talent for holding partners accountable to KPIs, and a continuous improvement mindset, we want you to join our growing EU operations team.
How you will achieve success in this role:
- Hold the carrier partner accountable to contracted SLAs and KPIs by monitoring performance, conducting structured reviews, and tracking corrective actions for any identified gaps.
- Serve as the primary liaison between the partner and Spreetail’s central functions (Technology, Transportation, Account Management), translating strategic requirements into clear operational instructions.
- Monitor real-time inventory levels, order statuses, and shipment planning via our WMS (Linnworks) to ensure on-time delivery and proactively flag discrepancies across B2B and B2C flows.
- Ensure strict adherence to Spreetail’s Standard Operating Procedures (SOPs), acting as the lead point of contact for rolling out system updates, new SOPs, or new client onboarding.
- Produce regular operational reports for internal stakeholders and analyze WMS data to track metrics like on-time shipment (OTS), order accuracy, and inbound receive performance.
- Identify continuous process improvement opportunities within operations and build collaborative, solutions-focused relationships to implement effective changes.
What experiences will help you in this role:
- Fluency in both German and English is required (additional European languages are a strong advantage).
- Demonstrated hands-on experience coordinating core warehouse workflows (inbound, outbound, returns) with exposure to both B2B and B2C fulfilment environments.
- Proficiency in Linnworks or equivalent WMS/ERP systems, combined with a strong analytical mindset to leverage operational data, build reports, and identify trends.
- Clear, confident communication skills with a proven track record of holding external stakeholders accountable while maintaining productive, collaborative working relationships.
- Excellent organizational skills and self-motivation, capable of prioritizing effectively and managing multiple workstreams autonomously across multi-site operations.
- Bachelor's degree in Logistics, Supply Chain, Business, or equivalent practical experience (certifications such as APICS, Six Sigma, or IOSH are a plus).
Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This leadership opening is a useful opportunity for candidates whose experience matches Marketplace Fulfillment, Platform Services Marketplace Fulfillment. Its strongest career signal is the scope of the work itself — particularly Hold the carrier partner accountable to contracted SLAs and KPIs by monitoring performance, conducting structured reviews, and tracking corrective actions for any identified gaps. — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground Marketplace Fulfillment, Platform Services Marketplace Fulfillment, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.