Strategic Overview
Marketing Operations Manager at Stripe is a uiux opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success,….
The role is listed for India, Bangalore with the working arrangement published with the role, giving candidates the practical context needed to assess fit before applying.
Key information at a glance
About This Role
As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver…
Key Responsibilities & Objectives
- Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers
- Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement
- Project manage marketing campaign production across the globe, including managing handoffs
- Support Marketo workflows, performance marketing operations, and event analysis
Required Qualifications & Candidate Blueprint
- 10+ years relevant work experience in Marketing Operations
- 5+ years of experience in leading teams
- 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
Salary & Benefits
The available source data does not publish a numerical salary range for this opening. We do not estimate or substitute third-party figures.
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
As the Stripe user base and global footprint grow dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand the Stripe portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. We strive to deliver frictionless experiences for all of our users, whether they are an independent business, startup, SMB, or enterprise, and our mission is to provide all Stripe users with the best support experience possible.
What you'll do
You'll recruit, manage, and develop a group of Marketing Operations Associates and team leads that are focused on delivering repeatable, measurable programs and campaigns targeted on spend optimization, producing highly qualified leads, improving the customer experience, and increasing retention. You'll lead the team supporting the Stripe Marketing Operations and are comfortable jumping in to perform production duties, especially in times of need. You'll cultivate the happiness of your team members while guiding them to excel, through feedback, coaching, mentoring, and advocacy within the organization. This means helping to set team goals and using metrics to efficiently measure and guide team performance in pursuit of those goals. You'll have a strong operations mindset, move quickly, and be passionate about delivering an incredible user experience.
Responsibilities
- Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers
- Partner with global counterparts in EMEA and AMER, necessitating flexible scheduling for cross-regional alignment on email marketing success, best practices, process, workflows, policies, execution, and enablement
- Project manage marketing campaign production across the globe, including managing handoffs
- Support Marketo workflows, performance marketing operations, and event analysis
- Ensure reportability of core operations cycles
- Optimize Marketing Operations processes
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years relevant work experience in Marketing Operations
- 5+ years of experience in leading teams
- 6+ years of hands-on experience in Marketo (or similar) with a deep understanding of campaign architecture
- Experience leading, mentoring, managing, and developing a team of Marketing Operations Campaign Producers responsible for delivering high-quality work
- Experience building strong cross-functional partnerships with Marketing and internal technical support teams
- Experience leading end-to-end execution of projects and programs that have significantly improved operations and delivered quantifiable business impact
- Strong written and verbal communication skills with a precise talent for articulating challenges, generating insights, and translating them into actionable recommendations
- Solid analytical skills and a strong understanding of technical concepts
Preferred qualifications
- A startup mentality with a bias to action and the ability to flex in a fast-paced environment
- Experience and desire for contributing to developing business infrastructure and aggressively scaling a high-growth business
- Experience at highly dynamic, high-growth tech companies
- Great service mentality and track record of building positive relationships with peers
- The ability to thrive on a high level of autonomy, responsibility, and ambiguity
Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This uiux opening is a useful opportunity for candidates whose experience matches the role-specific capabilities named in the listing. Its strongest career signal is the scope of the work itself — particularly Recruit, lead, develop, and coach a high-performing team of Marketing Operations Associates and Campaign Producers — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground the role-specific capabilities named in the listing, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.