Strategic Overview
Senior DevOps Engineer at Documo Inc. is a cloud-devops opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products Researching and implementing new technologies that improve internal operations.
The role is listed for Worldwide with remote working arrangement, giving candidates the practical context needed to assess fit before applying. Relevant signals in the listing include DevOps & Infrastructure, Senior.
Key information at a glance
About This Role
Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong…
If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you!
Job title Senior DevOps Engineer (Remote)
Key Responsibilities & Objectives
- Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products
- Researching and implementing new technologies that improve internal operations
- Providing escalated technical support to customers and internal stakeholders as needed
- In-person company kick-off to connect, collaborate, and celebrate.
Salary & Benefits
The available source data does not publish a numerical salary range for this opening. We do not estimate or substitute third-party figures.
- Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match.
- Annual bonus program based on role and company performance.
- Equity opportunities to grow with us.
- Flexible remote work that fits your life, plus flexible paid time off.
- Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP).
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
Documo is on a mission to help businesses digitize and streamline their document workflows. As a fast-growing B2B SaaS company, our platform makes it easier to handle unstructured files like faxes and forms through tools like Intelligent Document Processing - turning messy paperwork into structured, usable data. We believe great products start with great people. That’s why we invest in top talent, value strong culture, and prioritize customer success and design excellence.
If you’re excited to do impactful work and want to grow with a team that values innovation, collaboration, and purpose - we’d love to meet you!
Job title Senior DevOps Engineer (Remote)
Team Engineering
Department function
The Engineering Department is crucial in designing, developing, and maintaining our company's software products. Our department manages critical areas such as development, infrastructure, operations, quality assurance, and product management, collaborating to provide reliable, secure, and scalable technology solutions.
Our primary objective is to build and sustain software products that satisfy customer needs and align with our long-term business strategy. The department is instrumental in researching and integrating new technologies to enhance our internal products and operations. We are also responsible for ensuring our products meet the company's IT, information security, and compliance program requirements.
Department Responsibilities
- Providing the strategic technical direction for the business
- Architecting, developing, and maintaining Documo’s software product catalog in collaboration with the Product Team, internal stakeholders, and customers
- Ensuring technology solutions meet high standards for reliability, security, and scalability
- Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products
- Researching and implementing new technologies that improve internal operations
- Implementing requirements to satisfy information technology, information security, and compliance programs
- Providing escalated technical support to customers and internal stakeholders as needed
Reports to Engineering Manager, DevOps
Direct reports None
Key Relationships
Internal: Applied AI, Customer Success, Development, Information Security, Product Management, Quality Assurance, System Architects
External: Cloud and tooling vendors, compliance auditors, and customer technical stakeholders as needed for escalations and integrations
Role Purpose
The Senior DevOps Engineer designs, builds, and operates the cloud platform that runs Documo's document processing and fax products, including the infrastructure behind our AI and machine learning services. You will own how code gets from a pull request to production, how production stays healthy, and how the platform scales securely as our product catalog and AI workloads grow.
You will bring 6+ years of DevOps, site reliability, or platform engineering experience, use AI tools in your daily work, treat infrastructure as a product, and act as a technical lead who mentors other engineers.
This role can be up to 10% customer-facing, mainly escalations, connectivity and integration discussions, and security reviews.
Why join Documo?
Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match.
- Annual bonus program based on role and company performance.
Annual performance reviews with merit increases.
In-person company kick-off to connect, collaborate, and celebrate.
Equity opportunities to grow with us.
Flexible remote work that fits your life, plus flexible paid time off.
Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP).
Be part of a small, fast-growing tech company with a supportive, inclusive, and fun culture.
We celebrate differences.
Documo welcomes applicants from all backgrounds, especially those underrepresented in tech. We do not discriminate based on ancestry, race, place of origin, political belief, religion, marital or family status, physical or mental ability, sex, sexual orientation, gender identity or expression, age, or any other legally protected characteristic. Documo is an equal opportunity employer.
Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This cloud-devops opening is a useful opportunity for candidates whose experience matches DevOps & Infrastructure, Senior. Its strongest career signal is the scope of the work itself — particularly Maintaining technical documentation and procedures to ensure the effective development, maintenance, and support of software products — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground DevOps & Infrastructure, Senior, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.