Strategic Overview
Lead Engineer - Platform (Special Projects) at HighLevel is a dev opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Lead the architecture and delivery of industry solutions, from understanding the customer problem with product and domain experts, through early experiments and validation, to production launch at scale Make pragmatic speed vs. scale trade-offs: ship lean….
The role is listed for India with remote working arrangement, giving candidates the practical context needed to assess fit before applying. Relevant signals in the listing include Technology Exec Office.
Key information at a glance
About This Role
What You'll Do
What We're Looking For
Bonus Points
Key Responsibilities & Objectives
- Lead the architecture and delivery of industry solutions, from understanding the customer problem with product and domain experts, through early experiments and validation, to production launch at scale
- Make pragmatic speed vs. scale trade-offs: ship lean versions to validate with customers, then harden what works into reusable platform capabilities
- Design a reusable "industry layer": configurable objects, workflows, templates, and automations that can be packaged per vertical without forking the core product
- Build integrations with industry platforms such as food delivery services (Uber Eats, DoorDash), payment providers (Stripe), and booking and ticketing systems
Required Qualifications & Candidate Blueprint
- A track record of taking products or major features from 0→1 into production, including knowing when to move fast and when to invest in scale
- A track record of entering unfamiliar domains, learning them quickly from experts, and translating that into solid technical designs
- Strong understanding of security, scalability, and data isolation in multi-tenant SaaS environments
Salary & Benefits
The available source data does not publish a numerical salary range for this opening. We do not estimate or substitute third-party figures.
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People:
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact:
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
What You'll Do
Lead the architecture and delivery of industry solutions, from understanding the customer problem with product and domain experts, through early experiments and validation, to production launch at scale
Make pragmatic speed vs. scale trade-offs: ship lean versions to validate with customers, then harden what works into reusable platform capabilities
Design a reusable "industry layer": configurable objects, workflows, templates, and automations that can be packaged per vertical without forking the core product
Build integrations with industry platforms such as food delivery services (Uber Eats, DoorDash), payment providers (Stripe), and booking and ticketing systems
Define standards for how industry features are versioned, rolled out behind feature flags, and rolled back across thousands of accounts and sub-accounts
Build reliable event-driven systems for real-time industry workflows such as orders, reservations, check-ins, and payments
Collaborate with core platform teams to expose safe, well-documented extension points that industry solutions depend on
Lead and mentor a team of engineers, working day to day with product and design, through technical direction, code reviews, and a strong focus on quality and reliability
Drive observability, performance, and error handling across industry workflows and integrations
Work with product and go-to-market teams to identify the highest-impact opportunities in each vertical, and measure success by customer adoption and time-to-value
What We're Looking For
7+ years of backend or platform engineering experience, with 2+ years in a technical leadership role
Deep experience designing configurable, multi-tenant platforms: metadata-driven data models, workflow engines, or templating systems
A track record of taking products or major features from 0→1 into production, including knowing when to move fast and when to invest in scale
A track record of entering unfamiliar domains, learning them quickly from experts, and translating that into solid technical designs
Strong product and customer sense: you connect technical decisions to business outcomes, not just system design
Experience building third-party integrations, including OAuth flows, signed webhooks, data sync, and error recovery
Strong understanding of security, scalability, and data isolation in multi-tenant SaaS environments
Excellent communication skills with both engineers and non-technical domain stakeholders
Bonus Points
Experience with vertical SaaS or industry clouds, such as Salesforce Industries, Toast, or Eventbrite
Hands-on work with food delivery, POS, reservation, or event ticketing integrations
Experience with payment flows such as Stripe Connect, deposits, and refunds
Familiarity with scoped permissions, event hooks, and audit trails
Experience packaging features as installable apps or templates for customers and partners
Our Tech Stack
Backend: TypeScript on Node.js with NestJS, building REST APIs documented with OpenAPI/Swagger
Frontend: Vue 3, TypeScript, Pinia and Tailwind, shipped as module-federated micro-frontends
Data and messaging: Firestore (including MongoDB-compatible mode via Mongoose), Elasticsearch and Redis, with event-driven workers on Google Cloud Pub/Sub and Cloud Tasks
Cloud and delivery: Google Cloud Platform, Docker and Kubernetes (GKE) with Istio, and CI/CD on Jenkins and GitHub Actions
Observability and quality: Prometheus, Cloud Logging and Sentry, and testing with Jest, Vitest and Playwright
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This dev opening is a useful opportunity for candidates whose experience matches Technology Exec Office. Its strongest career signal is the scope of the work itself — particularly Lead the architecture and delivery of industry solutions, from understanding the customer problem with product and domain experts, through early experiments and validation, to production launch at scale — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground Technology Exec Office, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.