Strategic Overview
Software Development Engineer III - Users at HighLevel is a dev opportunity centered on the specialist responsibilities and outcomes described in the employer's listing.
The published role emphasizes work such as Build and maintain robust RESTful APIs for user management and authentication Design scalable multi-tenant user data models and schemas.
The role is listed for India with remote working arrangement, giving candidates the practical context needed to assess fit before applying. Relevant signals in the listing include CRM & Automation, Engineering.
Key information at a glance
About This Role
Responsibilities:
Required Candidate Profile:
Required Technical Skills
Key Responsibilities & Objectives
- Build and maintain robust RESTful APIs for user management and authentication
- Design scalable multi-tenant user data models and schemas
- Implement OAuth, JWT, and secure session management
- Design and implement IAM v2 systems with RBAC and granular permissions
Required Qualifications & Candidate Blueprint
- Experience with multi-tenant SaaS and enterprise user workflows & permissions
Salary & Benefits
The available source data does not publish a numerical salary range for this opening. We do not estimate or substitute third-party figures.
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Responsibilities:
- Write clean, maintainable code in TypeScript/JavaScript
- Build and maintain robust RESTful APIs for user management and authentication
- Design scalable multi-tenant user data models and schemas
- Implement OAuth, JWT, and secure session management
- Design and implement IAM v2 systems with RBAC and granular permissions
- Build features like user impersonation, delegation, and permission templates
- Create and manage token validation and session lifecycle flows
- Architect scalable models using MongoDB, Firestore, and SQL
- Integrate Elasticsearch for advanced user search and filtering
- Sync user data across multiple stores and implement audit logging
- Build secure auth flows with encryption, token validation, and data privacy controls
- Ensure compliance with GDPR and similar regulations
- Create audit trails and compliance reporting for user actions
- Optimize queries, implement caching strategies, and handle high-volume user operations
- Build systems that scale across enterprise-grade customer environments
- Partner with product, security, and platform teams to deliver features
- Collaborate with DevOps on deployment and infrastructure
- Mentor junior engineers and participate in architecture discussions and code reviews
Required Candidate Profile:
- 4+ years in backend engineering, preferably building user management systems
- Proven work on authentication/authorization and IAM systems
- Experience with multi-tenant SaaS and enterprise user workflows & permissions
Required Technical Skills
- Languages: TypeScript, JavaScript, Node.js
- Frameworks: NestJS, Express.js
- Databases: MongoDB, Firestore, SQL
- Authentication: OAuth 2.0, JWT, session management
- Cloud: Google Cloud Platform (GCP)
- Messaging: Google Cloud Pub/SubDevOps: Git, CI/CD
- Search: Elasticsearch, Clickhouse
- Architecture: Microservices, Event driven architecture, IAM, RBAC
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This dev opening is a useful opportunity for candidates whose experience matches CRM & Automation, Engineering. Its strongest career signal is the scope of the work itself — particularly Build and maintain robust RESTful APIs for user management and authentication — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground CRM & Automation, Engineering, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
We organize source-provided information into this independent job-seeker overview. Compensation is shown only when the source provides it; the official listing remains the authority for current requirements and application instructions.