Strategic Overview
Marketing Operations Program Manager at Stripe is defined by the responsibilities and candidate requirements in the employer's listing.
The published role emphasizes work such as Responsibilities can include the following and will vary by area of coverage Create and lead programs to build an agentic acquisition program for how Stripe engages with prospects.
The role is listed for United States with remote working arrangement, giving candidates the practical context needed to assess fit before applying.
Key information at a glance
About This Role
The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. We partner closely with Growth, Demand Generation, Regional Marketing, Lifecycle, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision, prospect data is accurate and actionable, and our marketing technology stack operates at scale.
We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, and cross-functional program delivery.
Key Responsibilities & Objectives
- Responsibilities can include the following and will vary by area of coverage
- Create and lead programs to build an agentic acquisition program for how Stripe engages with prospects
- Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
- Lead programs to address recurring sales development and/or marketing operational challenges; define objectives, success metrics, and build repeatable processes that scale
Required Qualifications & Candidate Blueprint
- 6+ years of experience in B2B marketing/sales/revenue operations or a related program management role in a high-growth technology environment
- 3+ years of experience working day-to-day with marketing automation platforms, CRM platforms, prospect data, and lead management
- 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
Salary & Benefits
The available source data does not publish a numerical salary range for this opening. We do not estimate or substitute third-party figures.
Full Job Description
The following is the complete job description supplied by the source. We sanitize unsafe markup and remove external links, but do not shorten or rewrite the employer's source content.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Marketing Operations team is responsible for the systems, processes, and data infrastructure that power Stripe's global marketing engine. We partner closely with Growth, Demand Generation, Regional Marketing, Lifecycle, Sales Development, and Marketing Technology teams to ensure campaigns are executed with precision, prospect data is accurate and actionable, and our marketing technology stack operates at scale.
We are systems thinkers and operational leaders focused on improving the workflows, tooling, data quality, and processes that enable marketing and sales teams to move faster and more effectively. Our work spans campaign operations, marketing automation, prospect data management, and cross-functional program delivery.
What you'll do
We're looking for a Program Manager to lead cross-functional programs that grow Stripe's reach to new businesses in direct support of Stripe’s mission. This role sits at the intersection of technology, data, and program management, and it requires someone who can move fluidly between strategic planning and hands-on execution via deep partnerships with engineering.
You will serve as a process owner for key marketing and sales development operations work streams, partnering with stakeholders in marketing, sales development, product, and engineering to deliver scalable solutions that improve efficiency, data quality, and pipeline impact.
Responsibilities
- Responsibilities can include the following and will vary by area of coverage
- Create and lead programs to build an agentic acquisition program for how Stripe engages with prospects
- Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
- Lead programs to address recurring sales development and/or marketing operational challenges; define objectives, success metrics, and build repeatable processes that scale
- Partner with marketing, product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
- Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
- Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
- Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 6+ years of experience in B2B marketing/sales/revenue operations or a related program management role in a high-growth technology environment
- 3+ years of experience working day-to-day with marketing automation platforms, CRM platforms, prospect data, and lead management
- 3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
- Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
- 3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
- 3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
- Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering
Preferred qualifications
- 3+ years of experience with Salesforce or Marketo, including lead and contact management, campaign attribution, and marketing-to-sales data flows
- Experience implementing AI tools to improve marketing operations workflows and productivity
- Experience working with global teams on a day-to-day basis
- Experience in the financial services, payments, or B2B software industries
Editor’s Market Perspective (Our Custom Analysis)
Why This Position Matters
This opening may suit candidates whose experience matches the role-specific capabilities named in the listing. Its strongest career signal is the scope of the work itself — particularly Responsibilities can include the following and will vary by area of coverage — rather than a generic title alone.
Resume & Application Strategy
For the application, mirror the employer's language where it truthfully matches your background: foreground the role-specific capabilities named in the listing, quantify outcomes from comparable work, and place the most relevant experience near the top of the resume. If the listing specifies tools, platforms, leadership scope, or domain experience, use those exact terms in context instead of presenting an unrelated keyword list.
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